Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Site Control Panel you can find a comprehensive Help section offering a myriad of help articles and regularly asked questions. They are contributed by our support team of expert techs. Simply fill in your question and our intelligent software will return the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a collection of instructional video tutorials that visually explain how to settle a typical problem connected with your shared plans account. You will find the video lessons in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer care service and a one–hour ticket response time guarantee. Our trained tech support engineers will be online for you 24x7x365 to attend to your queries and to settle any problem that you may possibly run into. Simply open a customer support ticket from the Help Center and we will reply back to you immediately.