Customer Support Channels
A 1–hour Response Guarantee
Our client help crew is taught to fairly quickly address all of our shared plans customers’ concerns and help demands. Via our ticketing system, you are able to send your request and a support crew fellow member will likely get back to you in only max 60 minutes. In reality, practice indicates that the ordinary reaction period is 20 minutes.
A Top–quality Support Service
Get in touch with us anytime necessary. Our staff of employees is going to be on the web for you 24x7x365 to reply to all of your queries and to eliminate any situation you might have. You are able to post a help and support ticket from your Web Site Control Panel or send us an email anytime. Furthermore, on working days, you’ll be able to ring us or make use of the online chat service.
An Intuitive Help Section
The Control Panel includes a detailed practical knowledge base that is included in all sections. In each part, you will find a Help control key which will load for you a list of step–by–step guides on how to apply a specific feature or perform a specific action. Furthermore, we have created tutorial films so that you could get a better idea of the Control Panel’s interface.