Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our customer assistance crew is on–line 24x7x365 to reply to all of your current help needs. Every single ticket you submit to us is going to be resolved within maximum 60 mins. If your issue demands help from an admin, we’ll send the ticket to the technician on duty and will let you know that the situation is being resolved.

  • Top quality support service

  • Qualified Technical Assistance Service

  • Our technical support Department is going to be working for you day–and–night to to attend to all service demand tickets that you submit. We offer tech support for all software applications that are installed in advance on your server. These include our in–house made Web Site Control Panel, the chosen OS and also the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Web Site Control Panel that is offered at zero cost with your VPS offers you an included article base. One can find an array of extensive how to tutorials and a variety of step–by–step video guides that display all the essential website managing responsibilities. You can view them by simply clicking the Help or Video keys in the top right side of each Control Panel section.